“On 1/16/24 our HVAC system quit when the temperature was -4*.We called Comfort Zone requesting to be scheduled as soon as possible. Maggie placed us on the schedule and advised we could get service earlier if there was a cancellation or a technician was running ahead of schedule. Fortunately Patrick stopped by the same afternoon and started troubleshooting and Bud arrived a bit later. Before they left we had propane heat and knew the heat pump needed a new circuit board. Bud installed a new heat pump circuit board on 1/19/22. He advised we should consider an ambient temperature sensor and wire our thermostat accordingly so the system would automatically switch to propane heat when necessary. Dean installed the sensor on1/29/24. We have had Comfort Zone (who did not install this system) address other issues with this two year old unit and it now works in the manner it was designed to work. This team is friendly, tidy, timely and professional. We highly recommend them.”
– Ed W.
“Very accommodating to my schedule. Good service, a personable technician who explained everything.”
– Craig H.
“My furnace stopped working and my service technician had it back up and working properly in about 2 hours. He was both professional and personal. Highly recommend Comfort Zone.”
– Stephen C.
“He was very informative. Would let me know exactly what he found out and was going to do.”
– Theresa S.
“Brian was very knowledgeable, friendly, and very professional…,”
– Kris V.
“Shayne was very good. Came
In. New the equipment. Finished the work. Went above and beyond”
– Joseph T.
“Shayne was so helpful. He tested everything quickly and was able to narrow down the issue. He explained the problem and the workings of the furnace and explained how to take better care of the system. He was able to locate a substitute part quickly and I now have heat! Thank you Shayne and Comfort Zone.”
– Nicole S.
“Shane was my technician and it was obvious that this man knows what he's doing. He had the problem diagnosed in minutes fixed the problem within minutes waited a few minutes to make sure the problem was solved the issue was solved in a very very timely matter I was exceptionally impressed by my technician No nonsense let's get it done let's get you warm lets not waste any more time this was an exceptional experience from Shane I cannot tell you how grateful I am to have had such a good technician at my house going forward anytime I need any kind of HVAC work this is the man I want from comfort zone”
– John A.
“Dean was very helpful and explained various options and costs. Working great now!”
– Raphaela G.