Archives: Reviews
“Bryan is a great tech. Very knowledgeable and efficient. We have had him out several times over the years and he's a good person and technician.”
“Maggie is always pleasant on the phone. She is professional and courteous. Our AC unit went out during this hot summer day and Maggie got us right in. Ray the technician arrived 30 min early which was great. He was professional, efficient, and took care of the problem. Our AC was running in 30min.”
“Shayne was amazing! As soon I told him what was going on he knew what was wrong. He took care of our unit in a timely matter and got our ac back up and going again. Maggie in the office was super friendly and helpful as well! They also were suppose to be here the day after I called but was able to come the same day instead. Timely and efficient! Highly recommended!”
“Shayne diagnosed and ordered the part. Maggie in the office organized & kept Us abreast of the situation and Bryan made the repair. It was easy, fast and affordable. In the Middle of SUMMER, it still only took 2 days! AMAZING!! Thank you so much for everything! We've been customers for 5 years and we'll be customers for LIFE!”
“As with every visit,prompt and courteous service. Work gets done, work area gets cleaned and techs never leave until they know I am happy and understand the scope of work done.”
– Don L.
“Ray did an excellent job.”
– Jerod E.
“Brian such a nice guy, knowledgeable and efficient.”
– Kyla D.
“Ray came out within an hour of us calling that our air conditioner wasn’t working. He had it diagnosed and fixed within 20 minutes! We are so appreciative of the knowledge and customer service Ray has!”
– Shyann F.
“Excellent work! Fast efficient and professional. Ray answered all my questions and didn’t try to sell me anything I didn’t need. He completed the work and was gone before I knew it. Thank you very much!”
– Joe O.
“Ray was punctual, professional and efficient. I appreciated the text beforehand and the work was done in a timely manner.”
– Heather C.
“The technician was very polite, professional and did good job of work performed and explaining of suggestions.
Would definitely recommend and have them return for future service needed.”
– Greg F.
“Ray showed up on time and got his work done quickly. He explained what was done and tidied up before he left. I’m set for summer and winter now.”
– Rebecca H.
“Shayne was very nice and very professional. We look forward to doing business with him again.”
– Seana W.
“Brian was vigilant about explaining the process and helpful in explaining the process to solve the problem”
– Bob L.
“Shayne was great! Came out after hours, diagnosed. Had to wait till Monday, order part quickly and came out the day part arrived and repaired the unit! Really appreciate the effort and customer service! Will be calling them for any further issues.”
– Amanda B.
“Technician was on time, very professional and answered our questions. Serviced the air conditioning, informed us of our optional plans, and did not leave any mess anywhere. Very happy with the service!”
– Vickie C.
“Always on time,courteous and explains things that I can understand.”
– Marlyn H.
“So very helpful and he could answer all your questions! Shayne was amazing and above and beyond . Comfort Zone has an A++in my book !!”
– Tammy L.
“Had it repaired fast! Tech showed up early! Much appreciated!”
– Brian G.
“Kyler was very thorough and even changed my furnace filter for me. He took time to explain the process and I appreciated it very much. I use this company exclusively for my personal residence gas furnace and ac pump. The maintenance program for both fall and spring is well worth the peace of mind.”
– Miki M.
“Kyler was very friendly and very informative about the service he was providing.”
– LesAnn D.
“Kyler was the tech today, it was supposed to be Shane. He didn’t have his step stool or his vacuum so he couldn’t clean the intake. He left the old filter on the hallway floor instead of putting it in the garbage. I don’t want Kyler to come back.”
– Jody W.
“Kyler was very professional and thorough. He completed the maintenance ver quickly and answered any and all questions!”
– Karen W.
“Great job, as usual.
Clean, fast and professionally done.”
– Eric E.
“Kyler was a pleasant and qualified technician! Answered my questions and performed service promptly! Will certainly call Comfort Zone for my heating and a/c concerns in the future!”
– Charlie E.
“My furnace was not working when I got home on Thursday evening. I called Comfort Zone and they sent out 2 repair technicians the next day. They were able to quickly diagnose the problem and replace the part. They also checked out the whole system to make sure everything was functioning as it should.They were very friendly and knowledgeable. I will definitely recommend Comfort Zone to others.”
– Robin S.
“We have delt with Comfort Zone for the past 15 years from new install to yearly check up with 100% satisfaction. From the previous owner to the present business owner, you will not find a better business to trust your heating and cooling needs to.”
– Ron S.
“Kyler was great, he was on time and a very pleasant guy. Took his time to explain the issue and what our options were. Great experience and will call with future needs.”
– Kendall R.
“Ray W was great!! Polite, friendly and efficient!! Would recommend him to family/friends!!”
– Clarice A.
“Very professional very nice timely said they would do the job as they said no problems even went above and beyond pricing was great. I would highly recommend them to anyone.”
– Conrad A.
“Kaylor was awesome and was extremely efficient. I appreciated his customer service and professionalism. Thank you!”
– Sally B.
“Kyler was very speedy, efficient and very professional . He is why I love Comfort Zone.”
– Shelley C.
“Brian is a very kind and respectful tech. I appreciate his knowledge and understanding on the system.
The cost was reasonable for a long drive out and service rendered.”
– Robyn R.
“Shayne the technician was very informative and explained everything. Thank you”
– Judy M.
“Tech was prompt and courteous”
– Jerrold S.
“He was very knowledgeable, quick, and discussed all that he was doing.
I really appreciate his work:)”
– Valarie W.
“My only complaint is that it took 4 days to get the parts needed for repair. Comfort Zone has always been the go to company”
– Skip D.
“My second repair with these people and technicians office staff and technicians are all very personable and helpful. I hope I never need to call them again but if I do I will not hesitate.”
– Sharon B.
“They were on time,super polite and friendly. Explained what they did and asked if I had any questions. A very good experience. Thank you Comfort Zone.”
– Peggy A.
“We bought a mini split 10 yrs ago and have had great service from Comfort Zone. We purchased the maintenance when it was new and the service has been great. The service guys are always courteous and right on time.”
– Kristie K.
“Dean again provided us top notch service. On time, friendly and efficient. All your techs provide exceptional service. Thanks.”
– Bob H.
“Dean always does a great job for us. Highly recommend”
– Carrie G.
“Very professional, diagnosis was quick and precise, no stress repair and my house is cool again. Thank you!”
– Jolina W.
“Shane was awesome. Went the extra effort, and got it fixed.”
– Royce S.
“Your team is fantastic. They are kind and knowledgeable and do a great job. Fixed my AC on short notice and was able to take care of my maintenance as well.”
– Darcy S.
“Immediate attention to our emergency AC failure during the hottest times.
Came early and fixed promptly!”
– Kenet H.
“Efficient and friendly. Helped us out on a sunday.”
– Austyn G.
“Dean was on time, attentive, professional, and quickly diagnosed and repaired my air conditioner.”
– Sara W.
“They fixed my ac in record time. Thx guys. No more hot night in my house.”
– David F.
“They fixed my ac in record time. Thx guys. No more hot night in my house.”
– David F.
“He was a little later than the original text said but once he got here service was top notch”
– Dustin M.
“Dean was thoughtful and quickly discovered the solution to my problem. He recommended a service plan, which was both affordable and gave peace of mind.”
– Lori M.
“105° today and our a c went out. Called Comfort Zone first thing, fixed by 2:00! Excellent service! Thanks!!”
– Alan M.
“Came out same day Very nice Notice when they were coming Very nice young man Explained everything Couldn’t be happier”
– Pam S.
“Dean Anderson was awesome. He likes what he does and is a very detail oriented technician. Much appreciated response to our problem.”
– Royce S.
“Dean is a master at his craft. He was awesome to talk to and was helpful in explaining all the issues I was having with my AC system. He also quickly diagnosed a miswiring of the system which was causing a different issue. I am super pleased with his efforts and help. Thank you!!!”
– Ross C.
“Dean was very helpful and efficient.”
– Lorinda S.
“Great company!! I would definitely recommend them.The servicemen were very courteous and professional. They stuck with it until they got it working again.”
– Jan R.
“Shayne Stone serviced our HVAC. I cannot say enough good things about him. He is a true professional, polite, doesnt mind questions, and explained everything. Thank you Shayne!”
– Cindy R.
“Dean, the technician was a very personable, polite, respectful and knowledgeable young man! Definitely a credit to the company and profession! Thank you for the great service!”
– Pamela C.
“I have always had great service from Comfort Zone and the service people. Excellent!”
– Carole P.
“Shane did a great job servicing AC. Readily answered all my questions”
– Liz S.
“Great job by technician Very thorough, polite, and professional.”
– Nick S.
“Over ten years ago, Comfort Zone Heating & Cooling installed our new Lennox air conditioner. At that time, we also signed a maintenance agreement. Like clockwork when fall rolls around, our furnace gets a tune-up and is ready for winter's chill.
Spring is here and the tune-up on the air conditioner was done today by SHAYNE STONE. I have to compliment him for his meticulous cleaning and expertise readying our Lennox for the hot, humid weather that's just around the corner. He is very conscientious of the work he does and is genuinely concerned his customers are happy…we highly recommend him!”
– Cynthia D.
“Everyone I dealt with was very professional. Great to work with!”
– Craig D.
“We called for a repair on our mini-split. They were here in 3 hrs and had it repaired that afternoon. Good service, good techs.”
– Kristie K.
“Fast. Dean Anderson was pleasant and knowledgeable”
– Don A.
“It took a while to figure out what was wrong because we had 2 issues. They kept working at it until they found the problem.”
– Kelly H.
“On time friendly explaining everything”
– Kerri L.
“Fantastic! Really appreciated Comfort Zone’s response time and their quick fix to get me back in my shop working in in working comfort.”
– Fred H.
“Excellent service they made an appointment and were there on time. Ordered the parts and replaced them as soon as they arrived”
– Rose A.
“Great service. Easy to talk to. Listened and gave appropriate advice.”
– David R.
“On 1/16/24 our HVAC system quit when the temperature was -4*.We called Comfort Zone requesting to be scheduled as soon as possible. Maggie placed us on the schedule and advised we could get service earlier if there was a cancellation or a technician was running ahead of schedule. Fortunately Patrick stopped by the same afternoon and started troubleshooting and Bud arrived a bit later. Before they left we had propane heat and knew the heat pump needed a new circuit board. Bud installed a new heat pump circuit board on 1/19/22. He advised we should consider an ambient temperature sensor and wire our thermostat accordingly so the system would automatically switch to propane heat when necessary. Dean installed the sensor on1/29/24. We have had Comfort Zone (who did not install this system) address other issues with this two year old unit and it now works in the manner it was designed to work. This team is friendly, tidy, timely and professional. We highly recommend them.”
– Ed W.
“Very accommodating to my schedule. Good service, a personable technician who explained everything.”
– Craig H.
“My furnace stopped working and my service technician had it back up and working properly in about 2 hours. He was both professional and personal. Highly recommend Comfort Zone.”
– Stephen C.
“He was very informative. Would let me know exactly what he found out and was going to do.”
– Theresa S.
“Brian was very knowledgeable, friendly, and very professional…,”
– Kris V.
“Shayne was very good. Came
In. New the equipment. Finished the work. Went above and beyond”
– Joseph T.
“Shayne was so helpful. He tested everything quickly and was able to narrow down the issue. He explained the problem and the workings of the furnace and explained how to take better care of the system. He was able to locate a substitute part quickly and I now have heat! Thank you Shayne and Comfort Zone.”
– Nicole S.
“Shane was my technician and it was obvious that this man knows what he's doing. He had the problem diagnosed in minutes fixed the problem within minutes waited a few minutes to make sure the problem was solved the issue was solved in a very very timely matter I was exceptionally impressed by my technician No nonsense let's get it done let's get you warm lets not waste any more time this was an exceptional experience from Shane I cannot tell you how grateful I am to have had such a good technician at my house going forward anytime I need any kind of HVAC work this is the man I want from comfort zone”
– John A.
“Dean was very helpful and explained various options and costs. Working great now!”
– Raphaela G.
“It was good they fixed our stove and they helped us choose a new stove for our house”
– PENNY H.
“We have used Comfort Zone for years. Their techs and office staff are always knowledgeable, pleasant and efficient. Thanks for your great service!”
– Lori M.
“Ty was very pleasant, knowledgeable and thorough.”
– Scott P.
“Prompt, Personable and professional service. Thank you!”
– Mary G.
“Brian was very quick , thorough ,and efficient in diagnosing trouble with my furnace and repairing.”
– Craig C.
“I made an emergency call for a repair. The tech, Brian was quick; helpful and friendly.”
– Sandy P.
“The technician was on time and did a great job fixing up my gas fireplace. He also did a great job educating me about my new heating system.”
– Bonnie J.
“Dean was prompt and explained what he was doing. Good man.”
– Larry L.
“Shane came out on 11/3. He was early and efficient. Serviced both our units and was done quickly.”
– Mike O.
“You have a great Tech background! We felt that he explains all of his repairs! We will refer to our friends!”
– Ben M.
“Your technician, Dean Anderson, was prompt, courteous, and thorough. Thank you.”
– Dean & Betty D.
“Technician arrived, went straight to the unit, found the issue extremely fast, repaired it lasting half an hour. I was very happy. He was very kind and considerate individual.”
– Tony M.
“Ty Goodman was very professional & made me feel like I was his only customer for the day.”
– Kim G.
“Dean arrived a time and thoroughly checked our heating and air system. He is professional and friendly.”
– Ed W.
“Great company and great service. We are on the annual service plan for five years now and haven’t had any issues. Would recommend highly.”
– Tim B.
“Ty is excellent as always. He gets the job done and explains everything”
– Rener S.
“Our AC went out and they got to it the same day! Awesome!!”
– Jenn B.
“The tech came and talked with my husband. Telling him everything that was wrong. We will be using your services again.”
– Kristy D.
“Dean came out and was very nice and knowledgeable. He was in and out – highly recommend!”
– Will C.
“Very professional, clean and respectful. And knowledable. As you know the entire west is in the middle of a heatwave. When I contacted the HVAC tech that we have purchased furnaces from and explained what i thought was wrong and could they come see us ASAP. They refused. I have a 9 month grandchild in the house; if it was just us, I could have waited for the schedule date of August 11. But when we contacted Comfort Zone they immediately scheduled us in, sent Ty out to fix what needed to be done and now we’re all in comfort. This company is very lucky to have him. Our gratitude to him. Thank you.”
– Blanca M.
“Customer service is exceptional. The service tech answered all my questions, very patient and professional. I would definitely use Comfort Zone again.”
– Darla N.
“Ty was very good and thorough! Respectful of the home, put on shoe covers. Thank you for fitting us into your busy 4th of July schedule !!!”
– Don P.
“Very helpful and friendly. Good service. Fast response”
– Mark m.
“Ty was very professional and explained what was wrong and what he was going to do to fix the problem. It works great now and I am very pleased!”
– Debra E.
“He was on time and really fast it’s fixed yay”
– Chelly B.
“Ty came to our home precisely on time and found a solution to our problem within minutes. He communicated very efficiently and had the work done quickly considering the issue with the unit and its age.”
– Maddi W.
“Dean did an excellent job. He was on time and very personable.”
– Kellie R.
“Ty is extremely polite, professional, and good at his job. I greatly appreciate him letting my toddler observe the AC maintenance and answering questions about what he was doing. He went above and beyond the expected service. Thank you!”
– Jami V.
“Ty was very knowledgeable and pleasant to work with.”
– Verna V.
“Brian came on time for our appointment window and got right to work. He was polite and friendly and fast. He had our AC up and running within 2 hours. He was respectful of property and explained what the problem was clearly. I would highly recommend Comfort Zone!”
– Kitty P.
“Excellent customer service!”
– Christian R.
“Brian was very curteous, knowledgeable, and efficient!!”
– Craig C.
“Shayne was here to do semi annual system maintenance. He is very courteous & answers all my questions. He vacuumed the intake & changed the filter. No-one else has EVER done that in all the years we’ve had our system. I appreciate that! Thanks”
– Jody W.
“We’ve had our heat pump system cleaned by y’all for the past couple years. Every technician has been professional and so thorough in getting the job completed well. Thank you for being reliable!”
– Joy E.
“Ty is the best service technician in Washington County. He was on time and was so helpful on getting our heater back running again thank you so much for helping us out so very blessed that Ty helped us out ”
– Jon L.
“We have had our new heating / air conditioning system for 3 years , love how quiet & energy efficient it is, the draw back is Trane should have more of the bugs fixed before goes into residential and a better warranty so consumers don’t have to pay out of pocket for lil extras ( time delays, surge protectors etc..)
As for Comfort Zone the company is amazing , they are prompt in a call back , they get technicians out asap , love that we bought our system close to home , as for the technicians ALL that have come to our home have been great , over the last year Shayne has been the tech arriving to do maintenance & service (bugs talked about) ..
He is amazing , very polite , considerate of our home, knowledgeable and straightforward.
(Thanks Shayne)”
– Suzanne A.
“Prompt service, knowledgeable technician, very friendly and excellent service.”
– Randy C.
“My tech Brian was early to the job, he was knowledgeable about the furnace and ac units, he was able to stay for the afternoon to get a neglected system cleaned up and in good working order. These days it can be so hard to get a professional to do work for the normal residential customer so I really appreciate getting a professional to come in less than a week from the call and to get the work done.
Thanks Brian and comfort zone.”
– Pam R.
“Brian was great. We are very happy with the service.”
– Dave M.
“Technician was helpful, prompt and trustworthy. Would recommend to anyone.”
– Sandy P.
“Been fighting with my furnace for a couple years. Comfort Zone came diagnosed the problem got the part replaced. Fast, clean and friendly.”
– Lorri N.
“Ty was very pleasant to work with and seemed very knowledgeable. He also explained the workings of the device well. Although he was running behind due to things out of his control, he managed to keep me apprised of the situation by phone. I would say he was ‘over the top”
– Charles W.
“Mr. Stone came in a little grumpy but left smiling. He was helpful and knowledgeable, honest and polite. He even took care of the ice hanging over the porch.”
– Marci H.
“The service was awesome! The technician was courteous, knowledgeable and efficient.”
– Elizabeth L.
“On time/early and excellent communication regarding our PM and current condition of our unit! I appreciate the prompt service and continued PM of our units!”
– Jan S.
“Arrived when promised and the problem identified and repaired promptly. Shane was Awesome!”
– Verla T.
“Wonderful. Friendly. Did his job and explained it to us.”
– Peggy A.
“Ty did an awesome job of checking out the system and making sure all was well!”
– Caryl W.
“I got a call our tech was going to be late and as soon as he was headed our way i got a text tracker message on his location. Did a quick and excellent job fixing/servicing our furnace.”
– Tracey B.
“Shayne the technician came out right on time. He was such a great guy . Got straight to the problem and was fixed within the hour. Pleasant professional and would always have comfort zone as are number 1 call out guys. Thank you so much .”
– Adrian W.
“Great service! We can always count on Comfort Zone!”
– Kendra M.
“Yep he is an air conditioner repair god. Nice work. Poor mouse. Ha”
– david f.
“Shayne did absolutely awesome, he explained what he had done, and that I needed to start thinking about replacing the water heater, with picture proof of some damage. He answered all of our questions and was very professional. Thanks so much Shayne!”
– Kayla C.
“Shayne did absolutely awesome, he explained what he had done, and that I needed to start thinking about replacing the water heater, with picture proof of some damage. He answered all of our questions and was very professional. Thanks so much Shayne!”
– Kayla C.
“Great service. Trustworthy, reliable”
– Sandy P.
“Every step of this experience was positive, beginning with your professional, courteous office staff and ending with an outstanding service tech who fully resolved our issue.”
– David Y.
“Shayne was great! Awesome dude with knowledge and willingness to get it fixed.”
– Nicolette K.
“Both men were professional and courteous explained the process of what they were doing”
– Chris W.
“Shane was great. Explained what he was doing and was thorough in the work. Very professional and cleaned up the work area once he was done.”
– David M.
“Bud was friendly and efficient. He climbed up on the roof of my business in 102• weather and was still cheerful! He cleaned everything up, explained everything he did, and gave me great advice for my cooling system. Excellent work!”
– Bonnie A.
“Very knowledgeable. Repaired only what needed repaired but gave suggestions for future maintenance.”
– Kim S.
“Brian and another young man have been to my house several times this year they’re polite they do didn’t work and they’re always informing me of what’s going on I appreciate it”
– Ron T.
“Very professional. The technician went thru our whole HVAC system on the yearly maintenance check. Found a couple of issues that he fixed and replaced the thermostat that was obsolete and was presenting problems. He also helped us set up the app on the phone so we can monitor and change anything whenever we are gone. ⭐️⭐️⭐️⭐️⭐️”
– Ron S.
“Very happy, service was fast and reasonable. Technician explained everything and was very knowledgeable. Thank you!!”
– Tami S.
“Technician was courteous and professional”
– Lawrence S.
“He was excellent! Had the part available and air was fixed in 20 minutes. After a week of 91 in the house we were grateful!!”
– Allison G.
“Each employee we have come in contact with has been extremely professional and friendly.”
– Cindy L.
“The technician was thorough and friendly. He also showed us how to change our filter so our system will work more efficiently.”
– Kathy S.
“Our air conditioner went out on the hottest day of the year. It was fixed the same day. Good job, we are nice and cool now.”
– Peggy H.
“I just love you guys! Comfort Zone has been doing our heating and cooling maintenance ever since we moved to Payette. Everyone is always incredibly courteous, prompt, professional and knowledgeable. I can’t recall all of the names of the technicians that have helped us out, but every single one of them deserves high praise! Thanks for always keeping our home comfortable and safe!”
– Nancy H.
“Very good service call. Knowledgeable and friendly.”
– Larry L.
“Brian is always so friendly and very courteous. He took the extra time today to deep clean the system in the woodshop, as well check my home system. I have such confidence in his knowledge and ability—love that I don’t have to worry about it! Thank you!”
– Bonnie A.
“Our experience with our service representative was exceptional. He was extremely professional and very respectful. He thoroughly explained everything that was going on with our system, and what things might indicate further inspection or investigation would be needed. He was refreshingly friendly and engaging, which is often missing in the service-to-homeowner interactions.”
– Donna B.
“Fast, friendly service!”
– Teresa W.
“Great service, very knowledgeable and efficient! I appreciated them being prompt and completing my service!”
– Miki M.
“Came early, diagnosed and completed repairs, and changed out filter and thermostat (both extras). Excellent job”
– George V.
“Thank you Brian! 10+ service!”
– Caroline W.
“Bud is always awesome and great to deal with. Honest and straight forward.”
– Tim E.
“Bud is such a nice guy very professional and friendly..really did a great job ”
– Susan S.
“Bud is great. Pays attention to needs and is on time. Listens to problems and tries to problem solve.”
– Hector Z.
“My heat pump/gas furnace system would periodically stop working over the winter. By the time it was down to 62 inside, I decided to call Comfort Zone. The technician came and thoroughly inspected the system and realized it was a problem with the pressure gauge on the propane line.
No fuss. No throwing new parts at the system just to see if it helped. No “call us if it happens again”.
The technician was polite and explained things clearly. He was on time and did not make a mess while working. I am comfortable having the technicians around even when my kids are playing in the next room. I stick with Comfort Zone because I’ve never had a problem with their service in the last 10 years. Thanks Comfort Zone!!”
– Angela H.
“Able to come early, trouble shooting showed the problem. Good communications.”
– Martin H.
“Thank you. From setting the appointment to getting a part replaced, we experianced great service”
– Robert C.
“Well explained on what he was doing on all steps necessary needed for an expectation on furnace. Well experienced on his work”
– Jose M.
“Brian was on time and very professional. He found the problem quickly and fixed our heater/heat pump. Thank you so much Comfort zone!”
– Troy F.
“Bud came out today and serviced the gas furnace which had been on the blink. He was on time, respectful, courteous, as well as knowledgeable and professional: everything you look and hope for from a trusted business! When he left, the furnace was back in shape, and everything was clean and picked up. Great experience!”
– Nicole B.
“Courteous Tech , excellent work ethic. Very pleased with his work”
– Ralph B.
“Thank you for quick great service!!! Brian and Shayne were very nice and professional. The office communicated with me about the part that was ordered and got it as quick as they could.”
– Farrah S.
“That arrived sooner than expected and repairs were done quickly.”
– Carlos R.
“There is nothing I would change about the service.
I would give an A+”
– Deb E.
“Always on time, courteous and knowledgeable.”
– Carmelita G.
“Great service! Technician friendly an informative.”
– Pat F.
“Excellent service!”
– Claire A.
“Brian was prompt, and courteous. He fixed the furnace up and running smoothly. Very happy with Comfort Zone. Thanks!”
– Jody K.
“Great experience he explained everything to me, knowledgeable would definitely have him do the next service.”
– Kellie R.
“Brian was excellent! Friendly and professional per my daughter who was present.”
– Karen H.
“Great service and nice technicians”
– Tonya C.
“Thank you Bud Swank for taking the time to help us today! We appreciate how you went above and beyond to not only repair our AC but gave us preventive tips on how to care for it in the future. I wish I could give Bud 10 stars because that is how impressed we are with his service!!”
– Sally B.
“As always, 10+++ service. Shayne is wonderful!! Thank you!”
– Linda D.
“Provided all that was needed an nothing that was not. Good tech knowledge.”
– Mike S.
“Always polite and informative.”
– Don and Kay J.
“Thank you for your prompt response and fixing my problem with the air conditioner. Service was excellent!”
– Naomi F.
“On time with the appointment. Exceptional work and respect for our property. Knowledgeable service and technicians very courteous. Very highly recommend Comfort Zone for repair, service or new installation”
– Al B.
“Amazing! Great service, quick response and exceptional work!”
– Hannah M.
“Prompt, friendly service! Love that you send a picture of the technician.”
– Lana W.
“Ty responded promptly, and repaired my A/C unit quickly and competently. This kind of service is especially appreciated due to my rural location.”
– Sheila N.
“The guys were great. Took the time to explain how to be more efficient with my unit. Very polite and neat.”
– Terri F.
“We called on a 106 degree day with a broken air conditioner and a 23 hour old baby.
Bud was here within the hour and our AC was pumping again within 15 min of his arrival. It was no “kick the AC unit and go” either… Bud had all the specialty parts and tools needed for the job. Most importantly Bud had the knowledge and experience to diagnose the problem rapidly and with great precision.
If you AC unit craps out on a hot day -give these guys a call.
Thank you very much,
The Kruse’s”
– Adam K.
“Very quick response.”
– Don and Kay J.
“As always comfort zone was on time got the job done and were very nice”
– Jamie F.
“The gentleman who came to fix our AC was both thorough and friendly. He got us up and running at what I considered a fair price. Thanks for a job well done.”
– Ernest S.
“I like all the technicians from comfort zone but Bud is exceptionally nice to deal with. He explains everything. He never seems to mind me asking questions ( and I do a lot) . It’s always a good to see him even under the circumstances of a repair job because you know you will be taken care of .”
– Jamie F.
“Shane was great. He was friendly and got right to work. Professional and courteous”
– Edd V.
“Scheduling was a breeze and quick and we had all of our questions answered. Great communication from our technician on arrival time. The service was fantastic , Ty was friendly, insightful, professional and efficient. We will definitely recommend CZ and use them again!”
– Kitty P.
“We wouldn’t go anywhere else! We like the owner and know we always will get a fair honest deal. The service repair guys we have had over the years have always been on time and know what they are doing and we love to support our local businesses ?”
– Jamie F.
“Miracle worker on my AC which is probably 30 years old. Annika was empathetic and positive. I called at 8 a.m. and Ty was here at 10:45. I was afraid I would be without AC during these brutal temps for several days. Ty replaced a capacitor and my house is cooling down. What a relief. Comfort Zone is simply the best.”
– Deb T.
“Ty is always quick, correct, on time and affordable! The front desk lady is sweet and easy to talk to. Both very professional”
– Jennifer R.
“Service was fast and excellent. Would recommend comfort zone”
– Larry N.
“Brian Brent was very professional and honest about the repairs that were needed on my Mom’s AC! I was impressed even if though she needs a new unit!”
– Barb A.
“We have used Comfort Zone for years they are always fast fair and courteous.
They installed our original heating and air-conditioning unit and ductwork for a very good price and they were very clean and courteous while they worked. They got the job done early than expected.”
– Archie L.
“Brian Brent did a great job. Friendly and informative. Thank you for getting here so quickly on this hot day.”
– Kathleen F.
“We have many houses and are extremely satisfied with your excellent service. Ken Teramura”
– Ken T.
“Ron was very pleased with Ty and the work he did. He is always extremely friendly and helpful. He got our AC running great for us just in time for the 100+ degree weather on its way. Thank you Ty and Comfort Zone!”
– Ron R.
“Ty did his usual excellent job. Doug and his staff have always been there for me over many years.”
– Cal M.
“Shayne was awesome; he was on time, courteous, respectful, professional, and efficient.”
– Allyson Lee B.
“100 stars for our tech guy(Bud)!!!”
– Nancy L.
“Your tech was very professional and thorough”
– Ann F.
“Ty Hamilton is very knowledgeable with Water to Air Heat Pumps. If I have any issues with my system, Ty will be the first and only person I will call !”
– Larry T.
“Very knowledgeable and explains everything thoroughly. All around great experience”
– Kevin D.
“Your employee was knowledgeable, informative, efficient and very pleasant.”
– Aleta L.
“Very knowledgeable. Stayed to make sure I understood the new thermostat. Very pleasant.”
– Kelly H.
“Brian performed the Spring maintenance very professionally. It was a pleasure to have him in my home.”
– Larry L.
“Routine seasonal maintenance on furnace and central air conditioning was completed timely and thoroughly.”
– Herb C.
“Very professional, friendly, and knowledgeable. Was very pleased with the service. Followed all covid rules. Was able to diagnose and fix the problem in a timely manner.”
– David S.
“I have been doing business with Comfort Zone for nearly 20 years and they never disappoint. From installation to repair, their service is second to none!
Ty is fabulous! Kind, professional and thorough. Brittany went the extra mile to see that we weren’t left “cold”!
Thank you, Doug and Gena for building an honorable, reliable, efficient team!”
– Trina M.
“He was very helpful and friendly and fixed the problem quickly.”
– Frances M.
“They were prompt and even sent me a text alerting me they were on the way! I appreciate that extra costumer service. Brian fixed my furnace quickly and was polite enough to explain what he was doing. Excellent service! I highly recommend comfort zone!”
– Bonnie A.
“Great service. Ty was very courteous and knowledgable. Will recommend you and use your services in the future.”
– John W.
“Ty Hamilton did a very good job helping fix my mistake haha!”
– Jason M.
“Ty did a great job of repairing and explaining our system. The price was quite reasonable as well.”
– Carolyn B.
“Our old Geothermal Heat Pump died over the Christmas Holidays and required replacement. Comfort Zone came to our home and did an outstanding job presenting all of the available options for replacement. They helped us compare and contrast these options in great detail, and helped us to select a replacement unit within our budget. Their sales staff was top notch and very professional. Their installation crew quickly removed and replaced our old unit with great professionalism and efficiency. They spent time answering our questions and explained all of the settings and features of our new unit. When they left, their work area was clean and spotless.”
– Brian G.
“Serviceman Ty arrived on time and gave forewarning even. He found the problem quickly and made the repair. He made sure the system was running properly and did not charge me an arm and a leg?.”
– Dan W.
“Comfort Zone is the best! The service was exceptional, the repairman was pleasant, knowledgeable and did the necessary repairs quickly. Best of all, the charges were not outrageous!”
– Joan C.
“The technician was courteous, informative and respectful of my property.”
– Tracy N.
“Try was very knowledgeable and helpful”
– Christina M.
“Try was very knowledgeable and helpful.”
– Christina M.
“Capacitor was low and was detected by technician, replaced before it failed, with my luck it would have been on Christmas when it failed so was happy Bud found the problem before it was a problem.”
– Bret S.
“Bud was great, courteous and knowledgeable.”
– Jana K.
“Great service. Highly recommend Comfort Zone.Thanks Brian!”
– Caroline W.
“We just love the way your (about to arrive picture) notification is sent out. It shows us that you really respect and care for your technicians. We also know that a very pleasant and caring experience is soon to follow. Your techs are always attentive and truly listen to what we have to say and that means a lot to us!! Our tech this time was Bob. He like Tyler, of our last visit, is also a keeper!!!!! Hope Bob will come out next time as I find out he, like me, is quite a turkey hunter himself. His eyes grew with excitement and almost began to sparkle as I began to remanence about some of my most fondest hunting experiences. He's the greatest!!!!!!!”
– mike g.
“We had a problem with our gas line that we didn't know about. Bud found it, called Intermountain Gas and it was fixed that day. He went above and beyond!”
– Kelly H.
“Shaun did a great job with our mess of a gas fireplace! I feel so much better knowing it's safe and working right!”
– Breanna T.
“Had to replace entire system, gas heater and air conditioner. Crew was polite, kept things clean and did a great job. Highly recommend this bunch.. Thank you!!”
– Gary L.
“Great service. Very thorough. Shayne was extremely pleasant and knowledgeable.”
– Coleen G.
“The technician was polite and very thorough. Great job”
– Dan R.
“We had service techs from Comfort Zone to our home twice in 10 days. The first time was to replace the thermostat for our heating and cooling system. The second service call was to fix the exhaust fans in our bathrooms. Both men, Bud and Ty, respectively, were very friendly, knowledgeable and efficient. Whether you're building a new home or upgrading your existing system, call Comfort Zone. They'll do right by you.”
– Shelly W.
“Shayne, Brian and Bud (technicians) and Brittany (office lady) were all very professional, understanding and informative about our system that is in the home we just bought here in Weiser. We will definitely have them out again to do our maintenance in the future. Thanks again Comfort Zone for the amazing customer service!!”
– Danielle D.
“Ty was extremely helpful and professional!”
– Anne H.
“Ty was prompt and courteous. After testing the unit he didnt find any issues. Reset system. Called me on Monday to see if there were any interruptions over the weekend. Just charged a service call.”
– Deb A.
“Ron was awesome! He was thorough and got my system up and running.”
– Melissa T.
“The service tech arrived on time and conducted the maintenance in a timely and friendly manner. He left a service report showing what he checked and the system’s performance.”
– Larry L.
“Great service, answered all my questions and was knowledgeable about the equipment”
– Kellie R.
“Thank you so much. You guys were great!!!!! Doug explained everything to me and gave me several options.
I can't say enough about how great they were to work with. I would recommend them to anyone.
Thank you again. I absolutely love my new furnace.
Ronda”
– Ronda S.
“Tech was very knowledgeable and friendly. He taught me some things but he can talk and work at the same time. I enjoyed the service call.”
– Larry L.
“Ty was wonderful! Very professional, quick diagnosis, laid out options.. Fast repair. Very confident that we are now protected. Signed up for the twice yearly maintenance so they can catch problems BEFORE we lose heat again! Highly recommend!”
– Raphaela G.
“I can’t begin to thank Comfort Zone for all they did for us. So nice and helpful and they worked so hard. It was a difficult job due to the layout of our home. Followed through and were such hard workers. They earned every dime for the things they had to do. So thankful we chose them to convert our house to gas. It is so nice and wonderful to come home to. Every single person that works for Comfort Zone is so amazing, I can’t say enough good things about them. Thank you”
– Sharla M.
“Very pleased with the speed in which they replaced both of the furnaces and air conditioners in our church. Thank you for coming so fast when we call.
Very dependable.”
– James F.
“Furnace decided to take a break at 7am. Called CZ at 8 am. Service arrived at 10 am. Furnace back up and running at 10:30 am. That’s about as good as it gets. Thanks much!”
– Jim K.
“very pleased with your service and all those providing it
looking forward to doing more business with you….
feels like we have a new freind”
– Cathy G.
“We had a situation in which a vital HVAC ductless system failure had occurred Comfort Zone was phoned to schedule repairs of the unit. Once they knew the area this unit serviced and necessity getting this unit functioning again was able to schedule an appointment the same day to come work on it. They were great in responding of our (my) concerns getting this unit repaired. Although first repairs of system was attempted it was found this unit had deeper seeded issues at hand. It was decided replacement was necessary again, Comfort Zone rose to the challenge quickly providing me an unit replacement estimate. Costs fair issued the work to them to get done. They were all professional and quick to get the work done, Needless to say we are back up and have an efficiently running unit now. Thank You Comfort Zone!”
– David B.
“Comfort Zone people were courteous, answered all our questions about installation and provided clear instructions on how to use the remote controls with each unit. They were efficient in the installation process. The floors were kept clean by using covers in all the areas on which they walked to protect the floors and vacuumed up the residue left by installation. Before leaving, we were assured that if any additional questions came up, that we could call them. The units are so quiet! After years of enduring loud window air conditioners that were so intrusive, we had to turn them off to talk to company, these units are miraculous! Thank you for providing such an excellent product!”
– Mary L.
“Crew was exceptional to work with from sales through installation. Everyone on the job site was courteous, knowledgeable and efficient. Left the job site immaculate. Great company, great product. Couldn't be more pleased.”
– Lowell G.
“This is a 10 star company!! We started a 5 month rental remodel, and Daryn and the crew were there for me 110%. I had them install a ductless Mitsubishi Hyper Heat/Cooling unit in the rental. I had never heard about ductless systems until Daryn explained all of the features and advantages of the system. We have had the air running in 100 plus weather and it kept a constant 74 degree temperature,without running 24/7. Great people, Great equipment.”
– LARRY T.
“On July 19-20, 2018, Comfort Zone Heating & Cooling (Weiser) replaced our gas furnace, air conditioner, and electric water heater. Our experience with Comfort Zone was hugely positive just as it has been over the last two years when they serviced our old gas furnace. Dave and Shane worked two long hot days to complete the work – they were so pleasant. Our thanks also to Ben and Doug for all of their work on this project as well. We will continue working with Comfort Zone for all of our heating and cooling needs and would highly recommend them to anyone. Thanks!”
– Patsy B.
“We were very pleased with the service given. Install of the new air conditioner went smoothly.”
– John H.
“We replaced our electric water heater with a tankless gas water heater. The crew working on the replacement heater kept us informed as to their status and the time without hot water was only a short time span. Operation manuals was left for review. All work was done timely.”
– John H.
“Doug was absolutely wonderful! So nice to come out on his day off to run the line to our new range. We had just moved to New Plymouth from Oregon and there was gas to the house but not the range. Everyone else told us that we would have to wait 3-4 weeks and in the meantime we had no way to prepare meals but Doug came through for us. Thank you!”
– Sherry H.
“Wanted to let you all know that I called and received great customer service. Was spoke to with concern and understanding by staff of my AC Service that was needed. Received an appointment that worked with my work schedule. Was explained that service tech will be in a uniform with a picture ID badge in a company vehicle all clearly marked Comfort Zone. I feel very secure and comfort in knowing about who was coming to do service.
Thank you Comfort Zone”
– Pamela V.
“Comfort Zone recently installed a ductless heating and cooling system, as well as a tank-less water heater, in my house. Throughout the whole process, from the initial consultation to the final check-off, Doug and his team were professional, thorough and attentive. They gave detailed answers to my (many!) questions, backed up by experience and insight, and let me know how the project was progressing, which helped tremendously with planning my days around it. The team also showed utmost respect for their surroundings when working in the house, which was refreshing and encouraging. Every employee that I came in contact with, from office staff to crew member, was courteous, kind and respectful. Comfort Zone is obviously focused on establishing and nourishing a long-term customer relationship, instead of making a quick buck, and it shows in everything they do. I can, and do, highly recommend them!”
– Nicole H.
“Even though I don’t think you usually work on Saturdays – especially after 5:00, you accomplished your repair work and figured out the problem! It felt so good to be warm again last night and today.”
–Lu Jean W.
“We appreciate all you did and feel like we got more than our money’s worth.”
–Don and Autum Y.
“Keep being honest and friendly. I appreciate your knowledge of all the units available to help me choose. Even when I did change my mind they were such a stand up company and didn’t make me feel bad for changing my mind. I REALLY appreciated that.”
–William B.